Last week, we welcomed Concert Health to present on the core principles of the Collaborative Care model and to share their experiences on providing behavioral health care remotely.
If you are interested in telehealth or opportunities at Concert Health, here are some steps you can take to be marketable for these roles:
- Learn how to engage in all kinds of clinical interactions. Telephonic care requires a different set of skills for rapport building and demonstrating that you are present and listening.
- Develop communication and facilitation strategies that make up for the inability to assess non-verbals in person, such as asking clients to describe their body language and how they are feeling.
- Be flexible and open to using technology and varied modes of communication.
- Get exposure to different populations to diversify your clinical expertise.
Thanks to Allison Kean, Virna Little, and Kathryn Sacks-Colon for their insightful presentation!
If you missed the event, you can review the presentation slides and audio recording are posted in Career Connect within our Document Library under the Presentation/Workshop folder.