Archive for deadline – Page 13

Official Transcripts

In order for an admission file to be complete and forwarded to the Admission Committee for review we do require that official transcripts from any college or university attended be mailed to our office. Even if an applicant only took a few classes at a school, we still need official transcripts. Another way to look at it is this: if the college or university is listed on your résumé or on the application, we need official transcripts.

For the majority of schools we work with this means that the college or university seals the transcripts in an envelope for delivery to our office. However we work with schools from all over the world and realize that policies vary. The point is that transcripts mailed to our office (we do not accept electronic delivery) must be authentic and official and this can be defined by schools differently. Examples of ways that schools certify transcripts can include:

  • A heat responsive stamp
  • An embossed school stamp
  • Official stickers or ink stamps placed on the transcripts by a university or authorized official
  • A signature of an authorized official across the sealed flap of the envelope

Transcripts do not need to be sent directly to our office but if transcripts are sent to you, please do not open them prior to sending them to our office.  There are two circumstances where we can allow for you to open the transcripts and both involve third party translation or authorization.

Some schools will only provide one official transcript to a graduate.  In this case we recommend that you hold on to the official copy since we do not return documents submitted to our office.  If your school will only release one copy, take the official copy to a notary public and have them copy the transcripts, authenticate the copy, and seal the copy in an envelope for delivery to our office.  Contact information for the official who copied the transcripts should be included in the envelope.

The same would apply for transcripts that need to be translated into English.  If your transcripts are not in English, deliver them to an authorized official for translation and have the translated copy certified and sealed for delivery to our office.  A common organization we recommend for transcript translation is World Education Services.

If you participated in an official exchange program and this is noted on the transcripts of your home school, we do not need official transcripts from the exchange school.  However, if there is no official relationship between the home school and exchange school, we need copies from both schools.  The reason for this is that each school may use different codes and grading systems.  These codes and grading systems are typically explained on the reverse side of the transcripts.

Finally, if your school does not use a 4.0 grading scale and you are wondering what to put on your admission application, you may input a GPA of 0.0.  The GPA listed on the application is self reported and does not influence your evaluation.  Indicating a score of 0.0 will alert the Committee to pay attention to the scale used by the schools you have attended.

Online Application Technical Support

SIPA works with a third party provider, Hobsons, which administers our online admission application. As much as we work with Hobsons to ensure a stable and easy to use interface, we understand that at times those using the site may have technical difficulties. There are times when you can contact our office for help, but in most cases contacting Hobsons directly is the quickest way to get your technical question answered.  Questions we can handle in our office relate to:

  • Basic application criteria
  • Basic submission instructions
  • Deadline information
  • Admission requirements
  • Document tracking

If you have a technical question about the site you should immediately contact Hobsons technical support. This can include issues such:

  • Uploading information
  • Logging in to the site
  • Retrieving your password or PIN
  • Error messages

Contact Hobsons technical support by using the following hyperlink:

https://app.applyyourself.com/AYContactHelpDesk/TechSupport.asp

If you do not find your question answered in the FAQ section, click on the “Submit a Ticket” hyperlink and you will be able to email the particular issue you are having to the technical support team.  

Standardized Test Reporting

The January 5th fall admission deadline is almost here and we are fielding many questions about the receipt of official GRE and TOEFL test scores.  We are aware that there have been some problems with the administration of the tests at some ETS (Educational Testing Service) testing centers.  Problems include tests being rescheduled, problems with certain portions of the tests, and possible delays in reporting the results.  We are also aware that the holiday season has an impact on how fast test scores can be processed by ETS.

We understand that situations such as this are out of the control of the applicant.  Therefore in certain circumstances we will accept official test reports that are received after the January 5th deadline.  First, if a test has been taken prior to the admission deadline and we receive the test report after the deadline, the late receipt of the score report will not hinder the review of the application as long as the date the test was taken was previous to the admission deadline.

Second, if you encountered a problem out of your control that delayed your ability to take either the GRE or TOEFL, please send an email to [email protected] and clearly explain the particular circumstances. Explain the problem you encountered, what action you plan to take, and an estimation of when you have or will take the necessary test. We can then work with you to ensure that your test score is received and is added to your file so that it can be passed on to the Admissions Committee for review.

Deadline Advice

We are rapidly approaching the admission deadline (January 5th, 2009) for our two-year, full-time MIA and MPA programs and the Office of Admissions and Financial Aid is a flurry of activity.  As expected our phone is ringing, postal letters are arriving in massive quantities, and our email box is full us as soon as we clean it out.  The purpose of this post is to give you a few pointers during this busy time of year for our office.

The first pointer has to do with email.  If you email our office we please ask that you send your message to only one email address.  Some applicants will copy several accounts or personal addresses on a single message and this can lead to confusion and extra work in our office.  We highly recommend that you use our main account for your inquires.  The address is: [email protected].

The second pointer has to do with phone calls.  If you call and get voice mail, rest assured that we will answer but it may take us some time.  If you call and cannot get through, please do not call another SIPA office and ask to be transferred.  If you do leave a voice mail please realize that with the heavy phone traffic it may take us some time to get back to you.  If you do leave a voice mail and call again, it is helpful to let us know that you left a voice mail so we know that your question has been answered and can cross the voice mail message off of our call back list.

The third pointer has to do with mail.  As documented a in previous entry we receive hundreds of pieces of mail per day.  We try to keep up but each year we will open mail and update test scores and other documents after the deadline passes.  As long as the documents were received prior to the deadline they will be considered on time.  Please understand that we are not able to respond immediately to inquiries about the receipt of individual documents due to the extremely large volume of mail we receive.

We are very excited to begin the review process and appreciate your understanding regarding this issues.  Thank you in advance for your patience.

Receipt and Tracking of Documents

During this time of year it is common for applicants to contact our office via email or by phone to see if documents sent to our office have been received. This is an extraordinarily busy time of year for us and we receive hundred of pieces of mail per day. It can take us up to three weeks to open, alphabetize, track, and file mail received. Here is a picture of a typical pile of mail received this time of year.

As you can see, we can get a few feet of mail per day. The best way to stay up-to-date is to check the application site where we track documents. It is important to understand that our office recognizes the receipt date of when mail is received. For example, the deadline for the receipt of admission documents this year is January 5th, 2009. If a document sent to our office is received on December 27th and we do not open and track it until January 10th this does not mean that the document is late. Documents will be tracked with the receipt date, not the date it was opened, tracked, and filed.  

We have three general pieces of advice regarding mail that is sent to our office during this busy season. First, if you send something to us we recommend that you use a tracking number. When a document is sent with a tracking number we must sign for it and you will receive a confirmation from the delivery company when we sign for it. When requesting that your transcripts be sent to us, we recommend that you ask your school to use a tracking number and to include your email on the receipt list. Most schools will charge a small fee for this.

Second, the more time we can dedicate to processing mail the faster we can track documents on the application site for applicants to view. Time we dedicate to phone calls and emails regarding the receipt of documents takes away from our processing time. Thus we may not be able to respond to a request if someone calls asking about a specific document because with thousands of pieces of mail it may be impossible for us to search for individual documents.  So do not be surprised if we thank you for your inquiry but ask for your patience in continuing to check the application site as we try to work as quickly as we are able.

Third, we do not begin to track documents until an application is submitted.  Therefore, the sooner you submit your application the sooner we can begin the tracking process.  When you submit an application it typically takes us a week to set up your file in the office so we can begin the tracking process.

The sooner you submit your application and send documents to our office the better.  We encourage you to check the application site frequently where we track documents and we appreciate your patience as we work hard to update the application site as quickly as we are able.  As long as documents are received prior to the deadline an application is considered to be on time.  It may take us up until January 15th to catch up with the mail so please allow us to go through our normal processes and we can work with you after January 15th if something is missing.

"The most global public policy school, where an international community of students and faculty address world challenges."

—Merit E. Janow, Dean, SIPA, Professor of Practice, International and Economic Law and International Affairs

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