The Office of Admissions and Financial Aid is meant to be a resource for you as you go through the admissions process. Help us help you stay efficient in getting information by following these three tips for communicating with our office:
- Use the same name and email address each time. Whether communicating with us or opening an application, consistency is important for us to search and recall past communications to help you get what you need.
- Familiarize yourself with the Admissions FAQs. Have you ever been asked a question that the asker could have done a quick internet search to find the answer? We have! We love to speak with people and help them out, but we can get backlogged with questions that are clearly answered on the Frequently Asked Questions page. Those are questions that we collect directly from applicants like you, so chances are that you’ll find the answer to your question more quickly that way. (But we do answer all emails sent to our office, in case you’re wondering.)
- General professional email etiquette will speed things up. This includes using descriptive subject lines in emails, including your contact information in your email signature, and avoiding long emails. “Long” emails can be subjective, but if for example, we receive an email with multiple detailed questions, it’ll take us longer to dig through it. With that, you can consider breaking them into separate emails over a short period of time to allow us to respond more efficiently.
Another email etiquette tip? Avoid copying multiple parties on the same email. I know when I see four other people copied on an email sent to me, I may just let someone else answer the email first, or it’ll spawn more emails itself as we all check who is going to take point on it. If you’re unsure who the email should go to, trust that the person you send it to will direct it to the right place!
Remember, we’re here to help you, and we love when you help us help you.
