Archive for transcripts – Page 3

2010 Application Information Post #3: Transcript Submission Changes

One of the challenges faced each year by the Office of Admissions is processing thousands of application documents submitted by mail.  As you might imagine, opening, categorizing, alphabetizing, tracking, and filing documents is quite time intensive. We are constantly seeking new ways to expedite the admission review process and starting with the 2010 admission cycle we will allow applicants to upload copies of academic transcripts to the application Web site.

In the past we required applicants to submit an official copy of all academic transcripts by mail in order to review an application for admission.  By allowing applicants to upload copies of transcripts to the application site we hope to expedite the process and reduce the burden placed upon applicants to work with their previous institutions to ensure that transcripts are mailed to our office by the admission deadline.

Going forward, the preferred method to submit college/university transcripts for admission consideration will be by upload to our application Web site by the deadline.  If an applicant is offered admission official transcripts will then need to be submitted to confirm enrollment.  Specific dates by which official transcripts will need to be submitted will be communicated after admission offers are made.

We thus recommend that all applicants request copies of all academic transcripts pertaining to college/university level coursework.  If you receive these copies by mail, you will be responsible for scanning and uploading the transcripts to the application Web site.  If your school sends electronic copies you may upload these documents to our application Web site.

There are two very important points to consider.

First, it is extremely important that all transcript information is scanned.  Universities use different coding systems to report grades and most often these codes are listed on the back side of printed transcripts.  The Committee will need this information and if the codes are not part of the upload, the application will not be considered complete.

Second, applicants must submit copies of transcripts from all colleges/universities attended.  For example, if you attended one school for two years and then transferred to another school to complete your degree, we would need separate transcripts from each school – not one single transcript with grades from both schools.  Exceptions are granted for exchange programs.  We understand that exchange programs often utilize the home school’s grading system and thus a second transcript might not be necessary.  If you have doubts we recommend submitting all transcripts.  You can contact our office if you have questions or concerns.

Copies of high school transcripts are not necessary.  Applicants should include transcripts from all college/university coursework completed, even if a degree was not granted.  For example, if you graduated and then later took college level courses that were not part of a degree program, we still will require a transcript documenting the course(s) taken and grade(s) achieved.

Document Tracking and the Admission Deadline

The most common inquiry we receive before and after the admission deadline is, “I have submitted a document via postal mail or the Web site but it does not show as received when I log in to check the status of my application. Can you please tell me if it is has been received and if my application will be impacted?”

First, let me start by stating the following – it is not important that an application be listed as complete on the application Web site by January 5th, 2009.  It is important that applications be submitted by this date and we hope that all documents are uploaded or received by this date.

Our office is happy to work with applicants to ensure the application is completed, but please understand it does take our office time to process the thousands of documents submitted on the application Web site and sent to our office. The date each document is tracked into the system is not important – it is the receipt date that is important. Here are a few important insights regarding processing.

First, do not be surprised if it takes up to two weeks after the deadline date for documents to appear as received on the application site. It is completely normal for documents to appear as not received on the Web site and this may be the case up to January 19th.

Second, we do not begin to track documents until an application is submitted. It takes us three to five days to set up an application file from the time the application is submitted.  Therefore, if you submitted your application recently and documents were sent some time ago, it will likely take at least two weeks to complete the matching process.

Third, even though you may have sent a document to our office via an express courier and we have signed for it, this does not mean we immediately track it. All documents received are first sorted alphabetically and then enter the matching process.

Fourth, as explained in a recent blog entry, there is always a slight delay in the receipt of postal mail that is not sent to our office directly by an express courier (UPS, FedEx, etc.). This is due to the fact that general mail that is addressed to our office is first sent to a central Columbia post office for sorting. This process can add three to five additional days to the delivery of documents to our office. We are aware of this delay and we account for this when tracking documents. Documents delayed by the internal sorting process are not negatively impacted.

Fifth, if there is an issue beyond your control that has resulted in the late submission of a document to our office, please feel free to send an email to [email protected] to let us know the specific details.

Sixth, please do not panic and request that another copy of a document you feel has been sent to us but not tracked be sent again. This will result in even more mail to be sorted when it is likely that we have already received the document, it has just has not been matched to your file.

Finally, if there is an issue regarding document receipt we will be happy to work with you, however we may not know this until up to two weeks after the deadline.  If there is good reason to believe an issue outside of your control has taken place we will do everything in our power to ensure your application is completed and forwarded to the committee for review. Please see our blog entry for information on standardized test score receipt for an example of issues we take into account.

In summary, do not panic if you feel you have done everything required and yet your application status still shows as incomplete. It is normal for this to be case up to two weeks after the deadline date. We appreciate your patience and look forward to reviewing your file.

Official Transcripts

In order for an admission file to be complete and forwarded to the Admission Committee for review we do require that official transcripts from any college or university attended be mailed to our office. Even if an applicant only took a few classes at a school, we still need official transcripts. Another way to look at it is this: if the college or university is listed on your résumé or on the application, we need official transcripts.

For the majority of schools we work with this means that the college or university seals the transcripts in an envelope for delivery to our office. However we work with schools from all over the world and realize that policies vary. The point is that transcripts mailed to our office (we do not accept electronic delivery) must be authentic and official and this can be defined by schools differently. Examples of ways that schools certify transcripts can include:

  • A heat responsive stamp
  • An embossed school stamp
  • Official stickers or ink stamps placed on the transcripts by a university or authorized official
  • A signature of an authorized official across the sealed flap of the envelope

Transcripts do not need to be sent directly to our office but if transcripts are sent to you, please do not open them prior to sending them to our office.  There are two circumstances where we can allow for you to open the transcripts and both involve third party translation or authorization.

Some schools will only provide one official transcript to a graduate.  In this case we recommend that you hold on to the official copy since we do not return documents submitted to our office.  If your school will only release one copy, take the official copy to a notary public and have them copy the transcripts, authenticate the copy, and seal the copy in an envelope for delivery to our office.  Contact information for the official who copied the transcripts should be included in the envelope.

The same would apply for transcripts that need to be translated into English.  If your transcripts are not in English, deliver them to an authorized official for translation and have the translated copy certified and sealed for delivery to our office.  A common organization we recommend for transcript translation is World Education Services.

If you participated in an official exchange program and this is noted on the transcripts of your home school, we do not need official transcripts from the exchange school.  However, if there is no official relationship between the home school and exchange school, we need copies from both schools.  The reason for this is that each school may use different codes and grading systems.  These codes and grading systems are typically explained on the reverse side of the transcripts.

Finally, if your school does not use a 4.0 grading scale and you are wondering what to put on your admission application, you may input a GPA of 0.0.  The GPA listed on the application is self reported and does not influence your evaluation.  Indicating a score of 0.0 will alert the Committee to pay attention to the scale used by the schools you have attended.

"The most global public policy school, where an international community of students and faculty address world challenges."

—Merit E. Janow, Dean, SIPA, Professor of Practice, International and Economic Law and International Affairs

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