Archive for Admissions – Page 65

Top 10 Communication Tips 2011 – #5

This is the fifth entry in our “Top 10″ list for you to consider when communicating with our office and applying.

Number 5 – When leaving a voice mail message speak slowly and clearly, state your telephone number twice, and note your city/time zone.

As much as we would like to answer every call someone makes to our office, sometimes all of our lines are in use and you will be put through to voice mail.  Sometimes there is static or background noise when leaving your message and we may not be able to clearly hear your message.

Speaking slowly and stating your telephone number twice will help ensure that we can get back you.  Our recommendation is actually to email our office rather than leave a voice mail.  We can check email much more quickly and can provide very detailed information in email messages.  And we do not have to worry about time zones (see bonus tip below).  As a reminder our email address is [email protected].

It is also helpful to compile a list of questions prior to calling our office and after checking the Web site. We can work with you to answer all of your questions but the process is often more streamlined if you know beforehand what information you are looking for. It also helps if questions are specific.

For example, a question like “Can you tell me about financial aid?” is quite broad.  However a question like, “I am not a U.S. citizen, what aid can I qualify for?” is much more specific.

Bonus Tip:   If leaving a voice mail message, also state your city, country, and time zone if possible.  We get applications from over 100 countries each year and people call from all over the world.  Stating your location will assist us, however this is another reason we recommend email – we can respond any time and possibly will not wake you when calling at what may be business hours for us, and sleeping hours for you.

Top 10 Communication Tips 2011 – #4

This is the fourth entry in our “Top 10″ list for you to consider when communicating with our office and applying.

Number 4 – Thoroughly review our FAQ Page

When it doubt about something regarding an admission issue my recommendation is first to check out our admission FAQ page.  Do not get me wrong, we love to answer email and help people out, but we also feel bad when we get backlogged and are not able to respond within the time frame we would like and the question is clearly answered on the FAQ page.

Thus it is a great idea to familiarize yourself with the FAQ page.  I recommend setting aside some time to at least scan the whole page in one sitting.  This will allow you to take mental notes on all of the topics and you can revisit the page when you think of very specific topics you want to explore more deeply.

Also, we try to update the FAQ page frequently.  If we find that lots of people have the same question, we try to add it to the FAQ page.  Thus do not be surprised if we direct you to the FAQ page when you email us with a question.

While we do answer all emails sent to our office, you might find the answer more quickly if you perform some quick searches (CTRL-F in most browsers) on the FAQ page.

2012 Application is Now Live

The title of this post pretty much says it all.  The application for 2012 admission consideration is now available and we encourage applicants to get started by clicking here to begin the application.  We use the same application for all our programs, except for one.  For the PhD application please click here.

Program deadlines do differ so please see this page for details on all of our deadlines.

There is no rush to complete the application right away, however by logging in and clicking around you can become familiar with the steps you will need to complete and with the application interface.  You can also view all of our requirements in one place by clicking here.

Most importantly, stay tuned to this blog for application advice.  We will be covering lots of topics related to submitting the most competitive application possible.

Also, if you started an application in the past and plan to continue working on it, please review any information previously submitted carefully.  We have made some modifications to the application and reviewing your previous information submitted will ensure that you submit the appropriate and correct information we need to review your application.

One final note, while we welcome applicants to begin filling in the application we are still cleaning up one item – the PDF that applicant’s can view prior to submitting the application.  As a final check we give applicants the opportunity to view the entire application as a PDF (minus recommendation letters) before submitting it to check for errors.  We should have the few remaining changes made within five business days so while it is unlikely that applicants will submit the application right away, if you are eager and do complete the process and notice a few fields that are blank on the PDF, we are working to correct this.

Thank you and we look forward to helping you complete the process.

Top 10 Communication Tips 2011 – #3

This is the third entry in our “Top 10″ list for you to consider when communicating with our office and applying.

Number 3 – Avoid copying several parties on the same email and avoid long emails.

Some tips in our list are straightforward but this one is a bit more ambiguous.   Encouraging applicants to use one email address (Tip #1) is straightforward.  When advising to avoid copying several parties on the same email and avoiding long emails, things are a bit less defined.  First the topic of copying several parties on the same email.

I understand the temptation to copy four or five different parties on the same email, but most often this only leads to delays in getting a response. I know my inclination when I see four or five people copied on an email sent to me is that I am going to let someone else answer the email.  The problem?  Everyone else may think the same thing and you do not get a response.

Or, I may want to check with others before sending my response and the result of one email is four or five more emails just to find out who is going to answer.  Therefore, I highly recommend sending your email to one recipient address.  If the person at the address is unable to assist you, rest assured it will be passed on to someone who can assist you.  When in doubt send one email to [email protected].

The second piece of advice, avoiding long emails, is a tough one to explain because I know “long” is relative.  I guess the best way I can put it is that some tasks are better done in pieces or in chunks.  Sometimes we get emails that are extremely long and detailed and it takes a lot of time to dig through them.  If you have multiple questions, it might not be a bad idea to try to break them up into separate emails over a short time period.  This will allow us to respond in a more efficient manner.

This series of “top 10 tips” is an example of what I am talking about.  At first I was going to post a single entry with all 10 tips in it.  Then I thought about my own behavior – I tend to only glance at really long emails in my personal Gmail account.

If I would have put all 10 tips in one entry it probably would have taken you 15-20 minutes to read it and visit any associated links.  I came to the conclusion that it would be more effective and easier to digest if it was broken into 2-3 minute chunks.

This is probably the most ambiguous tip so use you own judgment.  I will say that sometimes people will apologize when they send more than email.  No apology necessary!  This approach might just be more effective.  On the other hand, a separate email for each and every question might be overkill.  Again, use your best judgment.

Top 10 Communication Tips 2011 – #2

This is the second entry in our “Top 10″ list for you to consider when communicating with our office and applying.

Number 2 – Avoid Unnecessarily Creating a Duplicate Online Application

I am sure almost everyone has forgotten a user name of password.  However, please do not follow the temptation to simply create a new application in our system if you forget this information.  Having multiple applications in the system can lead to problems with document tracking.  Our software provider has tools that will allow you to retrieve your user name and password so do not create another account because you forgot your user name or password.

As an example of what can happen, perhaps you have one “active” application in the system and one that is “hibernating” (you lost the user name or password) and will never be used.  Our office does not know which is the “real” application and this may lead to our office tracking different documents to different applications and therefore neither of the applications may reach complete status.  Please contact technical support (see instructions on the application site) if you lose your user name or password and do not succumb to the temptation to create a new application.

There is one important footnote.  In some cases SIPA does allow for applications to more than one program.  In this case, applicants will want to create more than one application in the online system and inform our office that they are applying to two different programs by sending an email to [email protected].  Here are some important details.  In examples 2 and 3 below, the same application system is used, but two separate applications must be created.

1. An applicant may not apply to both the MIA and MPA program.

2. An applicant may apply to the MIA or the MPA and to any of the following programs:  PEPM, PESP, MPA-DP, EMPA.

3.  Applicants can also apply for either the MIA or MPA and any one of the international dual degree programs listed here: an MPA with the London School of Economics, an MPA with Sciences Po, an MPP with Lee Kuan Yew School of Public Policy, an MPP with the Hertie School of Governance, and an MIA or MPA with FGV-EAESP in São Paolo.

4. The dual degree MIA program with Sciences Po requires that an application be submitted only through the Sciences Po application site.  If an applicant wishes to apply for the dual MIA degree with Sciences Po and to SIPA, that is fine and would require two applications: 1) one for the dual degree program through the Sciences Po Web site 2) One for the stand alone program at SIPA through our online system.

For details on all of our international dual degree programs, visit our international dual degree page.   If any of this sounds confusing, I do not blame you – it can be a bit complex.  If you have questions about our international dual degree programs we have an adviser that can assist you.  His contact information is here.   If applying to a Columbia University dual degree program, you must submit separate applications to each school.  For a list of Columbia dual degree programs click here.

It is possible to create two applications in our system, but you should only do so if you are absolutely sure.  This is one of those circumstances where it might make the most sense to contact our office if you do not feel you understand all of the details.  You can reach us at [email protected].

And one final note, if you are reapplying do not use a previous PIN number.  Each application is associated with a unique PIN.  So if you are reapplying be sure to create a new application to create a new PIN number.

"The most global public policy school, where an international community of students and faculty address world challenges."

—Merit E. Janow, Dean, SIPA, Professor of Practice, International and Economic Law and International Affairs

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