Spring Break Update: Our lines will be closed throughout the week of Spring Break, March 1st – March 5th. We apologize for the inconvenience, but we’ll be back on the 8th!
CHANGES DUE TO COVID-19:
Our services have had to temporarily change due to the pandemic, and are now based on Zoom, with reduced dates and hours of operation.
Our temporary hours are Monday, Thursday, and Friday from 5pm-7pm EST.
You will need these numbers to call:
Phone #: 1 (301)-715-8592*
Meeting ID (you may want to write it down!): 919 6449 3783
- Call the phone number above
- Enter the Meeting ID on your keypad
- Press “#” when asked for your Participant ID
- You will be connected to a listener as soon as one is available
*Click here to see a list of phone numbers for other countries, provided by Zoom.
Also, here is an instructional video that goes through the process of how to call our lines.
Things to note:
- When you join, Zoom will tell you how many people are in the meeting. These people are our multiple listeners on shift and the students they may be speaking with, but they are all in separate “Breakout Rooms”, meaning that you will only actually hear and be heard by one person at a time.
- If you are having technical issues joining the audio meeting, hang up and try again.
- Please only join by calling on your phone! For security and anonymity reasons, if you attempt to join using the Zoom application, you will not be admitted from the waiting room.
- Nightline is unfortunately NOT equipped to handle crisis situations for the time being, due to the current virtual nature of campus. If you feel that your life is in danger, we urge you to please call the Furman Clinician on Call (1-855-622-1903, 24 hrs/wk) or Columbia’s Counseling and Psychological Services (1-212-854-2878, 24 hrs/wk), or seek out local physical help from a hospital or law enforcement.
- As always, we value your anonymity greatly, and it will be protected throughout this entire process.
These changes to our hours, phone number, and crisis policy are temporary! Once campus is fully in-person, Nightline will resume normal operations: Every night of the academic year from 10pm-3am at (212) 854-7777!
What is Nightline?
Nightline is an anonymous peer listening service. Our listeners are empathetic undergraduate students of Columbia University who have completed a training and certification process to work on our phone lines. Students call Nightline for a wide variety of reasons. From relationship issues to academic stress, students call Nightline to talk about whatever is on their mind. Often, people who call Nightline find that it can be easier to talk about these things with someone they don’t know. Our lines offer a unique way to be empathetically heard, which can be especially valuable right now as many students may be feeling isolated from their communities on campus. Whether you need resources to help you out, or simply someone to talk to, Nightline is here for you. Watch our video below to see what student leaders have to say about Nightline:
What happens when I call Nightline?
One of our listeners will answer the phone. After that, what we talk about is up to you. Peer listeners are trained to provide resources, non-judgmental and empathetic support, and a safe space to explore what is on your mind. The conversation you have can go on as long as you want or need.
When can I call?
Our lines are currently undergoing changes to prepare for the challenge of operating remotely. Once we reopen, our hours and phone number will likely be different from previous years. Check this website, as well as our Facebook and Instagram pages, for updates.
Who do we serve?
Nightline is a service that serves both the undergraduate and graduate student communities of Columbia University and Barnard College. If you are looking for support but aren’t a student, NYC Well has a very similar free, confidential listening line that is better able to respond to non-student needs. They also offer text and web chat services.
Is Nightline a suicide hotline?
Nightline is not a suicide hotline. If you feel that you are in immediate danger of harming yourself, the following resources will be able to provide you with more immediate assistance:
- Counseling and Psychological Services’ Clinician-on-Call, available 24/7: (212) 854-2878
- Furman Counseling: Between the hours of 9am – 5pm call (212) 854-2092 and indicate “urgent” for same day appointment.
- Columbia Public Safety (On-Campus Only): (212) 854-5555
- Barnard Public Safety (On-Campus Only): (212) 854-6666
- National Suicide Prevention Lifeline (USA): 1-800-273-8255
- Crisis Text Line: US and Canada: text 741741. UK: text 85258. Ireland: text 50808
- Dialing 9-1-1 (USA)
- Traveling to the nearest psychiatric emergency room.
Looking to get involved in Nightline? Have a question for our staff? Want to just know more? Check out our Get Involved page or send us an email at firstname.lastname@example.org.