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Further Details on Data Loss

 

WordPress suffered an outage from around 2pm on June 20 to around 1:45 on June 21. The outage revolved around the volume where the WordPress application and uploaded user files (images, PDFs, etc. NOT posts) are stored.

Although WordPress is available now, any images (or other files) uploaded since April 15 (actually, between April 15 and sometime on June 20) have been lost. You will see evidence of this on pages with missing images, and if you look at your Media Library you will see blank boxes instead of  images.

To restore your images, you need to re-upload them, keeping the same names. They will then re-appear on your pages.

If you created a NEW site after April 15 and it appears to be missing, please contact cu-blogs-admin@columbia.edu and we will help you re-create it.

If you did not upload any images or other files during this period, you don’t need to worry.

The source of the problem actually dates back to mid-April when we moved WordPress to new hardware. A mistake was made and the application was left using a temporary volume to store uploads — this is a standard procedure for these hardware migrations, but we normally switch back to the “real” volume before making the service available to users. In this case, a mistake was made and this switch-back didn’t occur. This caused no issues until this week, when the temporary volume was removed because nobody was supposed to have been using it.

We cannot apologize enough for this mistake, and want you to know that we’ve put safeguards in place to make sure this can’t happen again.

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WordPress Upgrade Scheduled for March 25

We will upgrade WordPress on Friday 3/25/2016  starting at 8am.  It should take about 2 hours. During the upgrade, there will be times when your site may not be available, or may appear to be missing features.

Upgrades can affect the way some plugins and themes work. If your site was created before 3/4 we ask you to go to your dashboard and click the link in the notice at the top of the page to check the site on our staging server, where the upgrade has already been done.

Note that if you created your WordPress site on or after March 4, it may not be viewable on the staging server. If you have any questions or concerns, please email cu-blogs-admin@columbia.edu.

Posted in Upgrades.


Themes and Plugins Update 1/22/2016

All themes and plugins were updated on January 22, 2016.

Posted in Upgrades.


WordPress Upgrade Scheduled for 11/11

We will upgrade the WordPress software on Thursday 11/12/2015 starting at 8 am. It should take about 2 hours. During the upgrade, there will be times when your site may not be available, or may appear to be missing features.

Since upgrades can affect the way some plugins and themes work, we ask you to check your site on our staging server where the upgrade has already been done. You will find a link to your site on the staging server in the upgrade announcement on your blog’s admin area. Sites were copied to the staging server on October 23, so sites created after that date are not included. If your site uses any of the themes or plugins slated to be updated (see list below) you should be especially vigilant when testing.

The following plugins and themes will be upgraded along with WordPress:

Plugins

  • Advanced Custom Fields
  • Advanced iFrame
  • Boom Bar
  • Builder Block – Events
  • Connections
  • Contact Form 7
  • Custom Post Type UI
  • Easy Image Gallery
  • Editorial Calendar (NEW)
  • Events Manager
  • Facebook Like (PressGraph)
  • Facebook Photo Fetcher
  • Google Analyticator
  • Google Calendar Events
  • Google Doc Embedder
  • Google Forms
  • iFrame
  • Image Widget
  • Instagram Feed
  • Intuitive Custom Post Order
  • iThemes Slideshow
  • JetPack
  • MailChimp for WordPress Lite
  • MetaSlider
  • Rotating Post Gallery
  • Share Buttons by AddToAny
  • SI CAPTCHA Anti Spam (NEW)
  • Social Media Widget
  • Subscribe by Email
  • The Events Calendar
  • The Events Calendar Shortcodes (NEW)
  • TinyMCE Advanced
  • Ultimate Facebook
  • User Submitted Posts
  • Video Sidebar Widgets
  • WP Google Fonts
  • WPTouch Mobile Plugin
  • Yoast SEO

Themes

  • Builder
  • Covell
  • Customizr
  • Foundation
  • Foundation – Blank
  • Foundation – Bonsai
  • Foundation – Glacier
  • Foundation – Tropic
  • Gallery Church
  • Hudson
  • Paige
  • Parabola
  • Reddinger
  • Thinner
  • Twenty Eleven
  • Twenty Fifteen
  • Twenty Fourteen
  • Twenty Ten
  • Twenty Thirteen
  • Twenty Twelve

 

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WordPress Upgrade Scheduled for 8/7

We will upgrade the WordPress software on Friday 8/7/2015 starting at 8 am. It should take about 2 hours. During the upgrade, there will be times when your site may not be available, or may appear to be missing features.

Since upgrades can affect the way some plugins and themes work, we ask you to check your site on our staging server where the upgrade has already been done. You will find a link to your site on the staging server in the upgrade announcement on your blog’s admin area. Sites were copied to the staging server on July 21, so sites created after that date are not included. If your site uses any of the themes or plugins slated to be updated (see list below) you should be especially vigilant when testing.

The following plugins and themes will be upgraded along with WordPress:

Plugins

  • Advanced Custom Fields
  • Advanced iFrame
  • Akismet
  • bbPress
  • Breadcrumb NavXT
  • Builder Blocks – Audio, Church, Gallery, Restaurant
  • Builder SEO Plugin
  • Builder Style Manager
  • Connections
  • Contact Form 7
  • Custom Post Type UI
  • Easy Image Gallery
  • Events Manager
  • Facebook Like
  • Facebook Photo Fetcher
  • Google Analyticator
  • Google Calendar Events
  • Google Forms
  • Intuitive Custom Post Order
  • JetPack
  • iThemes Tipsy (NEW)
  • iThemes Boom Bar (NEW)
  • iThemes Mobile (NEW)
  • iThemes Slideshow (NEW)
  • MailChimp for WordPress Lite
  • Meta Slider
  • Post Thumbnail Editor
  • Share Buttons by AddToAny
  • Social Media Widget
  • Subscribe by Email
  • The Events Calendar
  • User Submitted Posts (NEW)
  • WordPress SEO
  • WP Google Fonts
  • WPTouch Mobile Plugin

Themes

  • Atahualpa
  • Builder and all its child themes: Foundation, Foundation-Blank, Foundation-Bonsai, Foundation-Glacier, Foundation-Tropic, Covell, Gallery Church, Paige, Thinner
  • Bushwick
  • Customizr
  • Inkblot
  • Montezuma
  • Parabola
  • Twenty Fifteen

 

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WordPress Upgraded to Version 4.1.3

WordPress has been upgraded to version 4.1.3. Many plugins and themes were also upgraded, so please test your site carefully if you are a site administrator. If you experience any issues, please contact us at cuit-blogs-admin@columbia.edu.

Posted in News, Upgrades.


Upgrading to Version 4.1.1

We will upgrade the WordPress software on Friday 4/24/2015 starting at 7:30 am. It should take about 2 hours. During the upgrade, there will be times when your site may not be available, or may appear to be missing features.

Since upgrades can affect the way some plugins and themes work, we ask you to check your site on our staging server where the upgrade has already been done. You will find a link to your site on the staging server in the upgrade announcement on  your blog’s admin area. Sites were copied to the staging server on April 3, so sites created after that date are not included.

The following plugins and themes will be upgraded along with WordPress:

Plugins

  • Advanced Custom Fields
  • Advanced iFrame
  • Akismet
  • bbPress
  • Breadcrumb NavXT
  • Builder Blocks – Audio (NEW), Church, Gallery, Restaurant
  • Builder SEO Plugin (NEW)
  • Builder Style Manager
  • Connections
  • Contact Form 7
  • Custom Post Type UI
  • Easy Image Gallery (NEW)
  • Events Manager
  • Facebook Photo Fetcher (NEW)
  • Google Calendar Events
  • Google Doc Embedder
  • iFrame
  • Instagram Feed (NEW)
  • Intuitive Custom Post Order (NEW)
  • JetPack
  • iThemes Tipsy (NEW)
  • iThemes Boom Bar (NEW)
  • iThemes Mobile (NEW)
  • iThemes Slideshow (NEW)
  • MailChimp for WordPress (NEW)
  • MediaCore
  • Meta Slider (NEW)
  • Multiple Post Thumbnails
  • Page Links To (NEW)
  • Post Thumbnail Editor
  • Simple Custom CSS
  • Simple Page Ordering
  • Subscribe by Email
  • TinyMCE Advanced
  • User Submitted Posts (NEW)
  • Video Sidebar Widgets
  • WordPress SEO
  • Google Forms
  • Ultimate Facebook
  • WPTouch Mobile Plugin

Themes

  • Atahualpa
  • Builder and all its child themes: Foundation, Foundation-Blank, Foundation-Bonsai, Foundation-Glacier, Foundation-Tropic, Covell, Gallery Church, Paige, Thinner
  • Customizr
  • Edu Clean
  • Midnight City
  • Monograph
  • Montezuma
  • Pagelines
  • WPMU Nelo

 

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Plugin and Theme Upgrades

The following plugins have been updated:

Contact Form 7
JetPack
The Events Calendar

The following themes have been updated:

TwentyTen
TwentyTwelve
TwentyThirteen
TwentyFourteen

The TwentyFifteen theme has also been installed.

Posted in News, Upgrades.


WordPress Upgraded to 3.9.3

WordPress has been upgraded to version 3.93 as of 10:45am on Wednesday, November 26.

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WordPress Update (3.9) – May 13, 2014

We will be upgrading our WordPress installation to the latest version (3.9) on May 13th 2014 starting at 3pm.  We expect the upgrade to take about 2 hours.  Many themes and plugins  will be updated along with the WordPress core.

 

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