Tag Archives: service processor

Sun Storage 7310: resetting service processor (SP)

  • power down the appliance and pull the power cords to the head unit
  • wait 3-5 minutes and plug it back in
  • that should reboot the SP
  • boot the appliance and see if you can ssh in as root
  • assuming the SP is working, it will change the root password for the SP to match
  • verify the SP is seen properly by checking: maintenance hardware select chassis-000
  • if the SP is dead then that usually entails a motherboard replacement